Off Center
 
Thanks to some special medication my doctor prescribed, I haven’t felt the peculiar urge to share any of my signature contact center song parodies with the public in a while.

Unfortunately for you, I’ve skipped my last few doses.

Below are the lyrics to a song I wrote – from the perspective of a contact center agent jealous of a co-worker who gets to work from home. You can hear a sample of the actual song – and even download the whole thing for a nominal fee if you feel so inclined – by going here: 


http://www.offcenterinsight.com/cc-tunes.html (be sure to scroll down to the third song sample.)

Enjoy! (Or, at the very least, try not to get nauseous.)


"On the Phone at Home"
(to the tune of “Like a Rolling Stone” by Bob Dylan)

Once upon a time you dressed so fine
Came in to work at 9 right on time, didn’t you?
Now you’re all alone, working in a robe
Chilling on the phone right from home – isn’t you?

We used to… talk a heap
Made fun of all the customers who… talked to me  
But now you don’t even sock your feet
Working out of your house there in your boxer briefs
Please tell me, I need to know now – what’s the deal?

How does it feel?
How does it feel?
To work all alone
Your facial hair all grown
On the phone at home

Yes, among us reps, you were the best
I guess you that you deserve to work undressed – lucky stiff
You always got awards with all your scores
The rest of us were bored, wanted just to roar “enough of it!”

But just because we… secretly
All wanted to beat you up so…   frequently
Doesn’t mean we wanted you to leave the scene
You never come into the center even just to see the team
So, what’s it like going to work without the use of wheels?

How does it feel?
How does it feel?
To work all alone
The whole house to roam
Your facial hair all grown
On the phone at home

You brag and brag, but we ain’t so sad
The center ain’t so bad, the other day we had… a pizza hour
Pepperoni grease and extra cheese
That’s all I really need to keep me pleased and… steeped with power

I know that you must miss our… breakroom chats
And the overtime snacks that are always…  laced with fat
Then again at home you get to take a nap
Whenever on a break from all this agent crap
Ok, I must admit, a home-based shift sounds quite ideal

So tell me, how does it feel?
How does it feel?
To work all alone
The whole house to roam
Your facial hair all grown
On the phone at home

Tell me, ain’t you scared with the fridge right there?
Your television’s staring at your chair – tempting you
How do you adhere with your bed so near
The devil on your shoulder in your ear saying… “Bend the rules”
   
There’s a pool out back – you know you want to… take a dip
Even if it means your stats will… take a hit
Gonna do my best to try to make you slip
Because I want your job and I plan on taking it
Man, I want to work at home – and I’m prepared to kneel

How does it feel?
How does it feel?
To work all alone
The whole house to roam
Your facial hair all grown
On the phone at home


Don’t forget to check out a sample of the song at: http://www.offcenterinsight.com/cc-tunes.html


4/26/2012 05:37:16 am

Nice! you might enjoy my weekly outsourcing cartoons at www.sourcingsage.com as well.

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9/6/2013 02:48:15 pm

So you've heard all about the work-from-home craze and you're pretty sure it's not a scam. You can answer telephones in your pajamas just as easily as if you were in an office, cubicle or other call center. Thanks.

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